Sometimes it's clear the moment you open the door that ordinary cleaning won't be enough. The seats and carpets are grimy, there's a smell in the cabin, and sometimes something in the car can't just be wiped away — blood, vomit or excrement. That's how a car can look after years without care, or a used car you've just bought. Neglected interior and upholstery odour cleaning is for cases like that. It's the most extensive interior cleaning we do, and its aim is to bring the interior back to an acceptable, hygienic condition.
If stains have soaked into the fabric but the interior isn't neglected, the step below, Deep Interior Cleaning (Upholstery Shampoo), is enough. We don't offer a higher level of interior cleaning than this. From here you can continue with protection for the materials, so the condition doesn't slip again, or with detailing, which covers the whole car including the paint.
What you're paying for
- An assessment upfront. We work out the scope only once we've seen the interior's actual condition. We'll tell you beforehand what to expect from the cleaning.
- Cleaning into the depth of the materials. We deal with heavily grimy fabric and carpets, dirt deep in the materials, and strong odours. We're restoring hygiene to the interior, not just its appearance.
- A process matched to both the dirt and the material. Leather, fabric and alcantara each take different cleaning. We work so that dirt comes out of the interior instead of being pushed in deeper. We cover why a stain comes back after seat cleaning in the guide.
What the price depends on
On the size of the car. The price is as shown and neither the extent nor the type of contamination changes it — blood or vomit is different work from dust and grime built up over years of neglect, but not a different price. Cleaning a neglected interior is the highest level of interior cleaning; below it are deep cleaning, interior cleaning and the interior hand wash, and the state decides which one fits.
A neglected interior, or just stains that have soaked in? Show it to us on a free video call
Before you bring the car in, we can go through the interior on a WhatsApp video call — free and with no commitment. Message us with a time that suits you; we will call back Monday to Friday, 9am to 5pm, other times by arrangement. Show us the seats, the carpets and whatever bothers you most in the car, and tell us whether the smell comes back even after airing and whether it is mainly there when the fan is blowing — then it comes from the air conditioning, not the upholstery. From that we will tell you whether it looks like a neglected interior and a case for cleaning a neglected interior, or just stains that have soaked in, where the step below, deep cleaning, is enough. If we see damaged material that cleaning cannot repair, we will tell you so on the call. What we cannot tell from a screen is how deep the dirt has settled in the seat foam and the carpet pile, so we confirm the level once we see the interior here, and before we start. We do not record the call; if you would rather not use WhatsApp, phone us on +420 739 374 074 or email us the photos.
What cleaning can't undo
Cleaning removes dirt, but it doesn't repair damaged material. Worn-through leather, torn fabric, or a seat base that's gone dark and tacky after years of being oiled will still be that way after cleaning. Leather oiled that way is covered in Should You Oil a Leather Seat?. If a material is damaged, we'll tell you before we start work, so you know where you stand.
If the smell is mainly there when the fan is blowing, its source is the air conditioning, not the upholstery — cleaning and refilling the air conditioning is handled through a partner we work with, and we'll bring it up when we arrange the job. More in Your Car Smells When the Vents Blow.
So the interior doesn't get grimy again
After cleaning, you can have the materials protected with the Interior ceramic add-on to Ceramic Surface Protection. Dirt then has much less to soak into — what a ceramic layer on fabric seats can do, and where its limits are, is covered in a separate article.
Tell us what condition the interior is in
Tell us or send photos of what's in the interior and for how long it's been there. You don't need to soften anything — we'll base the process on it. You can also call +420 739 374 074.